top of page

Privacy & Cookie Policies

 

Privacy Policy

BLF complies fully with the Data Protection Act 1998 and any successor legislation, including the General Data Protection Regulation.

All payment is handled separately, and securely, through WIX BOX OFFICE & Paypal for festival tickets and supporters scheme and competition entries, so those details are never gathered by us and we never have access to them. Our payment processors use their own security measures to keep your personal banking details safe, including safeguards such as firewalls and data encryption. Please see their privacy policy for more information. We NEVER retain any credit or debit card information

As a visitor to this site you may be asked to provide us with personal information such as your name, address, telephone number and email address when you complete a form. If you allow us to do so, this information is collected for internal administrative purposes only and will not be passed to any other organisations.At present, we require these personal details for a number of reasons. We need your full name and email address so we may be able to send you tickets electronically, so we can re-issue you tickets and possibly offer refunds if necessary.

We follow the Information Commissioner’s Office’s recommendations for our own data security.

We securely hold the minimal amount of personal data for our competition entrants, for those on our mailing list, for those buying tickets (in conjunction with our third-party box office), for those who submit feedback forms, for the publicists and agents with whom we deal and, of course, for our speakers and judges.

We do not share the information we collect with any third party apart, save as noted above. 

We will use personal data solely for festival and competition purposes.We will keep and use this data unless and until we are asked to remove it by the person concerned, or when we no longer have any need for it. We never sell or share your information to other organisations to use for their own purposes.

 

Save for emails that we send in order to service any data that we legitimately hold and can process, we will only send you emails and other communications if you have consented to receive them and where you have consented to our keeping your personal data on our records, which we will do so securely. 

Cookie Policy

 

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Each cookie is unique to your web browser. It will contain the website name and anonymous information, made up of digits and numbers.  It enables our website to remember you when you return to visit us. Cookies help us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. These cookies do not track individual information.

Analytical Cookies

We use Google to generate ‘analytical’ cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site whilst they’re using it. This helps us to improve the way our website works. For example: By making sure users are finding what they need easily.

Functional Cookies

These cookies are usually set in response to actions made by you. For example: By entering the Competitions online will set cookies to ensure the journey is correct and forms are valid. If you accept our ‘analytical’ cookies, two cookies (“civicAllowCookies” and “civicShowCookieIcon”) will be used to store your preferences.

Necessary Cookies

Cookies will need to be accepted to be able to carry out certain functions such as on-line purchases.

Finally our website may use links to third party websites such as social media sites and YouTube which create their own cookies. Please visit these sites directly to view their cookies policy.

bottom of page